Sunday, January 24th, 2010
usability problem - multi level car parking
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A company is building a huge multilevel car parking. It is 10 floors high and 200 cars per floor. While this new parking space will solve a lot of problems for the people, there is a new issue that is creeping up.
How to remember where exactly you parked your car. Frankly i have faced this issue with a 4 floor building, with just 50 cars/floor.
“hmmm was it on the ninth floor ? or seventh ? I think its an odd number..”
Some guys who are very meticulous will remember the floor and the parking bay number. But most of us, dont; given the fact that you are already late for the breakfast meeting.
Its a user experience problem. how can we help the memory load of the user?
How can we, as user experience designers, the user?
Ofcourse, we can have different colors for each floors, number them in big fonts, which will help for. at best, 2 weeks.
After that the question will be ” Was it on the red floor ? or the yellow one ? i think it was a bright color…”
“Defenitely its not blue, it was yesterday that i parked in the blue floor.”
Ofcourse, we can give bay numbers like 9-193 or 8-132. But thats what the administrative folks do- not the user experience designers.
In both the solutions above, the end result will be that after your tedious day, you will be lugging your laptop which is growing heavy by minute, walking through at least a couple of floors, pressing the remote control door unlock button, till your car beeps to life, where you never expected it to be found.
yea, we can use technology. put an RFID tag in your car, link it with your mobile and which will pin point the lat and long of the car, use your GPS to walk up there. Maybe even get the car to start before you reach there.
Great ! now get out of that 2050 scene and tell me some simple solution which can be implemented cheaply.
photo by arinas74
